Logo for Saluda Health & Telemedicine with a blue house, stethoscope, and text including 'Concierge Nurse Practitioner' and 'Your health. Your schedule. Our expertise.'

Frequently Asked Questions (FAQ)

Saluda Health and Telemedicine

What is a “Concierge” medical practice?

  • A concierge practice offers personalized, patient-centered care with enhanced access, longer visits, and a focus on prevention and wellness.

What is telemedicine?

  • Telemedicine is the use of digital technologies to provide healthcare services remotely. It allows patients to receive medical care without having to travel to a doctor's office.

Who can benefit from concierge Nurse Practitioner medical care?

  • Anyone wanting a more personalized and convenient healthcare experience when and where they need it.

How do I become a patient?

  • You can schedule an appointment by:

  • Calling our office directly: 813-459-7552

  • Booking online through our website: www.saluda...

Do you accept insurance?

  • No, we do not accept insurance. We offer affordable membership plans and sliding scale fees

Can I be seen without insurance?

  • Absolutely. We offer affordable self-pay options.

Can you refill my prescriptions?

  • Yes! We can refill most prescriptions for medications that you’re currently taking.

How do I access my telemedicine visit?

  • Once your appointment is confirmed, you will receive a secure link via email or text message. Simply click the link at your appointment time to join the virtual visit.

What if I need labs or imaging?

  • If labs or imaging is needed, we will refer you to one of our trusted partner facilities. Results will be reviewed with you during a follow-up visit.

Do you have a patient portal?

  • Yes, we offer a secure patient portal where you can:

    • Message your nurse practitioner directly

    • Request prescription refills

    • Schedule or manage appointments

    • Access visit summaries and lab results

How can I contact you after hours?

  • For non-emergency questions, you can leave a message or use our patient portal. In case of a medical emergency, please dial 911 or go to the nearest emergency room.